Provider Management

We serve as an advocate for the plan sponsor, facilitating and strengthening provider relationships.
  • Serve as liaison between sponsor and service provider
  • Resolve vendor related service issues
  • Establish expectations and monitor provider service levels
  • Plan provider search and evaluation
  • Contract and fee negotiations
  • Assist in provider transition/conversion

We understand the challenges plan sponsors face. Maintaining an effective retirement plan may seem overwhelming, but this is where our firm excels. You have a choice of recordkeeping providers and who you choose makes a difference. Selecting a provider isn’t just critical to the success of your plan, it is a vital function of your fiduciary responsibility and is accountable to the ERISA standards of expert prudence.

Our group has extensive experience and familiarity working with the major 401(k)providers. We learn about your needs, requirements and objectives to provide fully-independent recommendations to you and your employees. Because we do not offer a proprietary “in-house” 401(k) plan, we have no incentives to sell any specific product, but work with virtually all of the different product and service providers in the 401(k) market.

We know you don’t have time to monitor your providers and the related fees, so we do it for you. As your liaison and advocate, we ensure the provider continues to meet your service requirements and make adjustments when needed. This includes gathering information about your provider’s compensation arrangements and potential conflicts of interest that could influence your provider’s performance.